Customer Testimonials
Friendly, professional and helpful
Service was done quickly and efficiently. Service items were clearly explained. Am very satisfied with the experience!
My wife and I had a great experience at Tonkin Hyundai Gladstone. Alan Hassen and Ian Girtman took very good care of us. We actually spent 2 days there test driving multiple cars. No hard sell, more like helping us buy a car that fit our particular needs. They were patient, answered all our questions and went out of their way, above and beyond to try and get us what we needed. They treated us like part of the family.
Ian was great at showing me all the options for the car and payment and was a pleasure to work with. He came with to get the cashier's check to make sure it had the right information on it and shutted me from the rental car drop-off to kill two birds with one stone. Everyone was very professional and easy to work with. My only gripe would be that they don't take deposits to hold a car so you have to show up asap if you want a high throughput car.
Throw away your ideas about car salesman. I had the best experience ever buying a new car. It was my first EV and ll my questions were answered and there was absolutely no pressure.
After experiencing months of an absolute nightmare car buying situation with another dealership, Alan and his team have been solid in our dealings with them from the beginning. He definitely restored my faith that there are still truly good, and understanding people who aren’t looking to take advantage of people in car sales. I highly recommend Tonkin Gladstone Hyundai. Alan, Jeff, and Mary were all superb to work with! Thank you all a million!
Very good car buying experience - helpful nice folks. I didn’t feel pressured or swindled in any way.
Mary was amazing helping me out with some car repairs. I purchased a Hyundai Tucson from another dealership 4 months earlier. I noticed problems with the transmission and took it to Gladstone. Thankfully I had purchased the warranty and it sure paid off. Mary worked diligently with the Warranty and was able to get them to cover the costs in repair. They offered me a loaner car 2026 Hyundai Tucson with only 550 miles. I was able to drive it for 6 weeks while my vehicle was in the shop awaiting parts. Gladstone was very easy to work with and as a customer I ... Read More Google - May 30, 2026
Michelle was AMAZING and gave us an amazing time test driving our new car. We had a late appointment and she stayed well after closing to finish helping us. We weren't planning to walk away with a car, but fell in love with one slightly over budget, and she worked with finance to make sure our monthly payment dropped within budget. We traded in a car and got a better estimate on it than othet dealerships had offered. We never felt pushed or pressured into signing or agreeing to anything, and when we asked for different cost estimates to ... Read More Google - May 30, 2026
Thien is the man! Got me in and out in under an hour!
My first visit to Gladstone Tonkin Hyundai was all positive. Service Advisor Preston met me when I arrived, checked my car in and had multiple service and recall issues taken care of. He showed me details of my car and kept me updated as they worked on my car. I will definitely return for all of my Hyundai needs as I plan to keep my Palisade for a long time so I want to keep it properly maintained.
Mary was extremely helpful, kind, and informative. Definitely recommend
We recently had our vehicle in for service and had to return to pick up the car without the problem being cured. A few weeks later I returned the car to the service department for the same issue. This time Mary was my service writer and she was able to get Hyundai to warranty the transmission!!! I can’t say enough postive things about Mary and her persistence and professionalism to create the results that a customer is due. Mary is a blessing to the service department.
I want to acknowledge Mary at the Hyundai service center in Gladstone. She was great! She made sure that I was able to drop my towed car and jump into a loaner and be on my way. And with a snack! She made it simple and efficient. She's an asset to the company!
Mason Baker was such a breath of fresh air in what can quickly become a hard and challenging process. He was clear in his communications, patient with every question and so supportive in helping us in deciding what we needed.
I’ve bought quite a few cars in my 76 years but never has it been this easy and fun. The massive cherry on the top of whole deal was Mason personally delivering the car to our door, guiding us through a test drive, teaching us the basics and smiling through the whole thing.
I can’t say enough about how ... Read More Google - May 27, 2026
Ended up with a nice deal on a 2026 Kona 💙 Travis thoroughly answered all my questions and walked me through the whole process from test driving to signing. Felt like I got a fair deal and definitely walked away happy about my experience.